Terms of Use

Last Updated:01/01/2026

Welcome to HopMeds. By accessing or using the HopMeds website, mobile application, or services, you agree to comply with and be bound by these Terms of Use. If you do not agree with these Terms, please do not use the Platform.

  1. Nature of Services

    Hopmeds is a digital healthcare platform that enables users to:
    • Create user accounts
    • Access online medical consultations with licensed healthcare professionals
    • Manage health-related information

  2. Eligibility

    You must be:
    • At least 18 years old, or
    • Using the Platform under the supervision of a parent or legal guardian
      • By using HopMeds, you represent that you meet these requirements.

  3. User Accounts

    • You are responsible for maintaining the confidentiality of your login credentials.
    • You agree to provide accurate, complete, and current information.
    • You are responsible for all activities conducted under your account.
      • HopMeds reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

  4. Medical Disclaimer

    • Online consultations are not a substitute for emergency medical care.
    • Diagnoses and treatments depend on the information provided by the user and may have limitations compared to in-person consultations.

  5. User Responsibilities

    You agree not to:
    • Misue the platform
    • Provide false or misleading information
    • Attempt unauthorized access to systems or data
    • Use the platform for unlawful purporses

  6. Payments and Refunds (If Applicable)

    • Fees for consultations or services will be displayed before payment.
    • Payments are non-refundable unless stated otherwise.
    • HopMeds reserves the right to change pricing at any time.

  7. Intellectual Property

    All content, trademarks, logos, and software on HopMeds are owned by or licensed to HopMeds and are protected by applicable intellectual property laws.
    You may not copy, modify, or distribute any content without written permission.

  8. Privacy

    Your use of the Platform is subject to our Privacy Policy, which explains how we collect and use your personal and health information.

  9. Limitation of Liability

    To the maximum extent permitted by law:
    • HopMeds is not liable for indirect, incidental, or consequential damages.
    • HopMeds is not responsible for medical outcomes arising from consultations.

  10. Termination

    We may suspend or terminate your access to HopMeds at any time for violations of these Terms or applicable laws.

  11. Change to Terms

    We may update these Terms from time to time. Continued use of the Platform after changes means you accept the updated Terms.

  12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Nepal.

  13. Contact Information

    For questions or concerns:

    Email: [email protected]