Privacy Policy
Last Updated:01/01/2026
HopMeds values your privacy and is committed to protecting your personal and health information.
Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Gender
b) Health Information (Sensitive Data)
- Medical history
- Symptoms and consultation details
- Prescriptions and doctor notes
c) Technical Information
- IP address
- Device type
- Browser information
- Login activity
How We Use Your Information
We use your information to:
- Provide online medical consultations
- Create and manage user accounts
- Facilitate communication with healthcare professionals
- Improve platform functionality
- Comply with legal obligations
Sharing of Information
We may share your information with:
- Licensed healthcare professionals for consultations
- Authorized service providers (hosting, payment, analytics)
- Government or regulatory authorities if required by law
Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted communications
- Restricted access controls
However, no system is completely secure.
Data Retention
We retain your personal and health data only for as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent (where applicable)
Requests can be made via [email protected].
Cookies and Tracking
HopMeds may use cookies or similar technologies to:
- Improve user experience
- Analyze platform usage
You can manage cookies through your browser settings.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
HopMeds does not knowingly collect data from children under 18 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
For privacy-related questions or complaints:
Email: [email protected]